/* IDA Ticketing Pro v1.5.0 — guaranteed Glass Panel compatibility */
.ida-gp .ida-gp-content-inner > .ida-ticketing,
.ida-gp .ida-gp-content-inner [data-panel-content="1"] > .ida-ticketing,
.ida-ticketing{
  box-sizing:border-box !important;
  display:block !important;
  width:100% !important;
  max-width:100% !important;
  direction:rtl !important;
  text-align:right !important;
  font-family:inherit !important;
}
.ida-ticketing *{box-sizing:border-box!important}
.ida-ticketing button,.ida-ticketing input,.ida-ticketing select,.ida-ticketing textarea{font-family:inherit!important}
/* IDA Ticketing Pro v1.3.0 — aligned with IDA Glass Panel */
.ida-ticketing,
.ida-gp .ida-ticketing{
  direction:rtl !important;text-align:right !important;width:100% !important;max-width:none !important;margin:0 !important;padding:0 0 20px !important;
  font-family:Vazirmatn,IRANSans,-apple-system,BlinkMacSystemFont,"Segoe UI",system-ui,sans-serif !important;color:var(--gp-text,#f1f5f9) !important;
  --tk-bg:var(--gp-bg,#050a14);--tk-glass:var(--gp-glass,rgba(255,255,255,.06));--tk-glass-2:var(--gp-glass-strong,rgba(255,255,255,.10));--tk-line:var(--gp-border,rgba(255,255,255,.08));--tk-line-2:var(--gp-border-strong,rgba(255,255,255,.14));--tk-text:var(--gp-text,#f1f5f9);--tk-muted:var(--gp-text-secondary,rgba(226,232,240,.65));--tk-accent:var(--gp-accent,#818cf8);--tk-glow:var(--gp-accent-glow,rgba(129,140,248,.45));--tk-radius:var(--gp-radius-lg,24px);--tk-radius-xl:var(--gp-radius-xl,32px);
}
.ida-ticketing *{box-sizing:border-box !important}.ida-ticketing *::-webkit-scrollbar{width:7px;height:7px}.ida-ticketing *::-webkit-scrollbar-thumb{background:rgba(255,255,255,.16);border-radius:999px}.ida-ticketing button,.ida-ticketing input,.ida-ticketing select,.ida-ticketing textarea{font-family:inherit !important}
.ida-tk-page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin:0 0 14px;padding:22px 26px;border:1px solid var(--tk-line);border-radius:var(--tk-radius-xl);background:linear-gradient(135deg,rgba(255,255,255,.07),rgba(255,255,255,.035));box-shadow:var(--gp-shadow-card,0 8px 32px -4px rgba(0,0,0,.5)),inset 0 1px 0 rgba(255,255,255,.08);backdrop-filter:blur(var(--gp-blur,24px)) saturate(180%);-webkit-backdrop-filter:blur(var(--gp-blur,24px)) saturate(180%);position:relative;overflow:hidden}.ida-tk-page-head:before{content:"";position:absolute;inset:-70px auto auto -80px;width:250px;height:250px;border-radius:50%;background:radial-gradient(circle,rgba(129,140,248,.24),transparent 68%);filter:blur(18px);pointer-events:none}.ida-tk-page-head>div{position:relative;z-index:1}.ida-tk-kicker{display:block;color:var(--tk-muted);font-size:12px;font-weight:700;letter-spacing:.04em;margin-bottom:6px}.ida-tk-page-head h2{margin:0 0 6px !important;color:var(--tk-text) !important;font-size:clamp(21px,3vw,28px) !important;font-weight:900 !important;line-height:1.45 !important;letter-spacing:-.02em}.ida-tk-page-head p{margin:0 !important;color:var(--tk-muted) !important;font-size:14px !important;line-height:1.9 !important;max-width:680px}.ida-tk-head-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center;justify-content:flex-end;min-width:max-content}.ida-tk-btn{appearance:none;border:1px solid var(--tk-line-2);border-radius:16px;padding:11px 17px;min-height:44px;background:var(--tk-glass);color:var(--tk-text);font-weight:800;cursor:pointer;box-shadow:inset 0 1px 0 rgba(255,255,255,.08);transition:transform .18s ease,background .18s ease,border-color .18s ease,box-shadow .18s ease}.ida-tk-btn:hover{transform:translateY(-1px);background:var(--tk-glass-2);border-color:rgba(129,140,248,.45)}.ida-tk-btn--primary{border-color:transparent;color:#fff;background:linear-gradient(135deg,#635bff,#a56bff);box-shadow:0 14px 30px rgba(99,91,255,.28),inset 0 1px 0 rgba(255,255,255,.18)}.ida-tk-btn--ghost{background:rgba(255,255,255,.045)}
.ida-tk-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:0 0 14px}.ida-tk-stat{min-height:112px;padding:18px 20px;border:1px solid var(--tk-line);border-radius:24px;background:linear-gradient(145deg,rgba(255,255,255,.075),rgba(255,255,255,.035));box-shadow:inset 0 1px 0 rgba(255,255,255,.07);backdrop-filter:blur(22px) saturate(170%);position:relative;overflow:hidden}.ida-tk-stat:after{content:"";position:absolute;right:20px;bottom:14px;width:92px;height:3px;border-radius:99px;background:rgba(255,255,255,.08)}.ida-tk-stat:before{content:"";position:absolute;left:18px;top:50%;width:46px;height:46px;margin-top:-23px;border-radius:16px;background:rgba(129,140,248,.16);box-shadow:0 0 35px rgba(129,140,248,.18)}.ida-tk-stat span{display:block;color:var(--tk-muted);font-size:13px;font-weight:800}.ida-tk-stat strong{display:block;margin:10px 0 2px;color:var(--tk-text);font-size:29px;font-weight:950;line-height:1}.ida-tk-stat small{color:var(--tk-muted);font-size:12px}.ida-tk-stat--all:after{background:linear-gradient(90deg,var(--tk-accent),transparent)}.ida-tk-stat--pending:after{background:linear-gradient(90deg,#f59e0b,transparent)}.ida-tk-stat--answered:after{background:linear-gradient(90deg,#22c55e,transparent)}.ida-tk-stat--closed:after{background:linear-gradient(90deg,#38bdf8,transparent)}
.ida-tk-workspace{display:grid;grid-template-columns:minmax(320px,380px) minmax(0,1fr);gap:14px;align-items:stretch;grid-template-areas:"form history"}.ida-tk-main,.ida-tk-history{border:1px solid var(--tk-line);border-radius:var(--tk-radius-xl);background:linear-gradient(145deg,rgba(255,255,255,.065),rgba(255,255,255,.032));box-shadow:var(--gp-shadow-card,0 8px 32px -4px rgba(0,0,0,.45)),inset 0 1px 0 rgba(255,255,255,.07);backdrop-filter:blur(var(--gp-blur,24px)) saturate(180%);-webkit-backdrop-filter:blur(var(--gp-blur,24px)) saturate(180%);min-width:0}.ida-tk-main{grid-area:form;padding:18px;min-height:560px}.ida-tk-history{grid-area:history;padding:18px;min-height:560px;display:flex;flex-direction:column}.ida-tk-panel-title{display:flex;justify-content:space-between;align-items:center;gap:12px;margin:0 0 14px}.ida-tk-panel-title strong{display:block;color:var(--tk-text);font-size:18px;font-weight:900}.ida-tk-panel-title span{display:block;margin-top:3px;color:var(--tk-muted);font-size:12px}.ida-tk-filter{display:grid;grid-template-columns:minmax(180px,1fr) 170px 170px;gap:10px;margin-bottom:14px}.ida-tk-filter input,.ida-tk-filter select,.ida-tk-form input,.ida-tk-form select,.ida-tk-form textarea,.ida-tk-reply textarea,.ida-tk-thread select{width:100%;border:1px solid var(--tk-line-2);border-radius:14px;background:rgba(5,10,20,.34);color:var(--tk-text);outline:none;padding:12px 14px;font-size:13px;line-height:1.5;box-shadow:inset 0 1px 0 rgba(255,255,255,.05)}.ida-tk-filter input::placeholder,.ida-tk-form textarea::placeholder{color:rgba(226,232,240,.44)}.ida-tk-form textarea,.ida-tk-reply textarea{resize:vertical;min-height:116px}.ida-tk-filter select,.ida-tk-form select,.ida-tk-thread select{appearance:auto}.ida-tk-list{display:flex;flex-direction:column;gap:8px;overflow:auto;padding-left:4px;max-height:530px}.ida-tk-item{width:100%;display:grid;grid-template-columns:104px minmax(0,1fr) 116px 42px;gap:12px;align-items:center;text-align:right;border:1px solid var(--tk-line);border-radius:16px;padding:13px 14px;background:rgba(255,255,255,.035);color:var(--tk-text);cursor:pointer;transition:.18s ease}.ida-tk-item:hover,.ida-tk-item.is-active{background:rgba(129,140,248,.12);border-color:rgba(129,140,248,.35);transform:translateY(-1px)}.ida-tk-item__uid{color:#a78bfa;font-weight:900;direction:ltr;text-align:right}.ida-tk-item__title{min-width:0}.ida-tk-item__title strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:14px}.ida-tk-item__title small{display:block;margin-top:4px;color:var(--tk-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ida-tk-item__date{color:var(--tk-muted);font-size:12px;line-height:1.7}.ida-tk-item__more{display:flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:11px;border:1px solid var(--tk-line);background:rgba(255,255,255,.045);font-weight:900;color:var(--tk-muted)}.ida-tk-badge{display:inline-flex;align-items:center;justify-content:center;min-width:84px;height:30px;padding:0 10px;border-radius:10px;font-size:12px;font-weight:900;white-space:nowrap;border:1px solid rgba(255,255,255,.08)}.ida-tk-badge--open{color:#fca5a5;background:rgba(239,68,68,.12);border-color:rgba(239,68,68,.25)}.ida-tk-badge--pending{color:#fbbf24;background:rgba(245,158,11,.12);border-color:rgba(245,158,11,.25)}.ida-tk-badge--answered{color:#86efac;background:rgba(34,197,94,.12);border-color:rgba(34,197,94,.25)}.ida-tk-badge--closed{color:#7dd3fc;background:rgba(14,165,233,.12);border-color:rgba(14,165,233,.25)}
.ida-tk-form-card{height:100%;display:flex;flex-direction:column}.ida-tk-form-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.ida-tk-form-head h3{margin:0 !important;color:var(--tk-text);font-size:18px !important;font-weight:900}.ida-tk-plus{width:42px;height:42px;border-radius:14px;display:grid;place-items:center;color:#c4b5fd;background:rgba(129,140,248,.16);border:1px solid rgba(129,140,248,.22);font-size:30px;line-height:1}.ida-tk-form{display:flex;flex-direction:column;gap:12px}.ida-tk-form label,.ida-tk-reply label{display:block;color:var(--tk-muted);font-size:12px;font-weight:800}.ida-tk-form label>input,.ida-tk-form label>select,.ida-tk-form label>textarea{margin-top:7px}.ida-tk-priority{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.ida-tk-priority label{position:relative;margin:0}.ida-tk-priority input{position:absolute;opacity:0;pointer-events:none}.ida-tk-priority span{display:flex;align-items:center;justify-content:center;min-height:40px;border-radius:12px;border:1px solid var(--tk-line);background:rgba(255,255,255,.04);font-size:12px;font-weight:900;color:var(--tk-muted)}.ida-tk-priority input:checked+span{border-color:rgba(129,140,248,.56);background:rgba(129,140,248,.16);color:#fff}.ida-tk-priority .p-high input:checked+span{border-color:rgba(239,68,68,.45);background:rgba(239,68,68,.13)}.ida-tk-priority .p-normal input:checked+span{border-color:rgba(245,158,11,.45);background:rgba(245,158,11,.13)}.ida-tk-priority .p-low input:checked+span{border-color:rgba(34,197,94,.45);background:rgba(34,197,94,.13)}.ida-tk-actions{display:flex;justify-content:stretch;margin-top:6px}.ida-tk-actions .ida-tk-btn{width:100%}.ida-tk-form-msg{min-height:22px;color:var(--tk-muted);font-size:12px;padding-top:4px}.ida-tk-empty,.ida-tk-loading,.ida-tk-error{height:100%;min-height:360px;display:flex;align-items:center;justify-content:center;text-align:center;color:var(--tk-muted);line-height:2;border:1px dashed var(--tk-line);border-radius:22px;padding:24px;background:rgba(255,255,255,.025)}.ida-tk-error{color:#fca5a5}.ida-tk-thread{display:flex;flex-direction:column;height:100%;min-height:520px}.ida-tk-thread__head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding-bottom:14px;margin-bottom:14px;border-bottom:1px solid var(--tk-line)}.ida-tk-thread__head h3{margin:3px 0 6px !important;font-size:19px !important;color:var(--tk-text);font-weight:900}.ida-tk-thread__head p{margin:0;color:var(--tk-muted);font-size:12px;line-height:1.8}.ida-tk-statusbox{display:flex;gap:8px;align-items:center;flex-wrap:wrap;justify-content:flex-end}.ida-tk-statusbox select{min-width:150px}.ida-tk-messages{flex:1;display:flex;flex-direction:column;gap:10px;overflow:auto;padding-left:4px;max-height:430px}.ida-tk-msg{width:min(86%,680px);border:1px solid var(--tk-line);border-radius:18px;padding:12px 14px;background:rgba(255,255,255,.04)}.ida-tk-msg--staff{margin-right:auto;background:rgba(129,140,248,.12);border-color:rgba(129,140,248,.22)}.ida-tk-msg--user{margin-left:auto}.ida-tk-msg__meta{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px;color:var(--tk-muted);font-size:12px}.ida-tk-msg__meta b{color:var(--tk-text)}.ida-tk-msg__body{color:var(--tk-text);font-size:13.5px;line-height:1.9}.ida-tk-msg__body p{margin:0 0 8px}.ida-tk-msg__body p:last-child{margin-bottom:0}.ida-tk-reply{display:grid;grid-template-columns:1fr 130px;gap:10px;margin-top:14px;padding-top:14px;border-top:1px solid var(--tk-line)}.ida-tk-reply .ida-tk-form-msg{grid-column:1/-1}.ida-ticketing--notice{border:1px solid var(--tk-line);border-radius:22px;background:var(--tk-glass);padding:20px;color:var(--tk-text)}
.ida-gp[data-theme="light"] .ida-ticketing{--tk-text:#0f172a;--tk-muted:rgba(51,65,85,.72)}.ida-gp[data-theme="light"] .ida-tk-filter input,.ida-gp[data-theme="light"] .ida-tk-filter select,.ida-gp[data-theme="light"] .ida-tk-form input,.ida-gp[data-theme="light"] .ida-tk-form select,.ida-gp[data-theme="light"] .ida-tk-form textarea,.ida-gp[data-theme="light"] .ida-tk-reply textarea,.ida-gp[data-theme="light"] .ida-tk-thread select{background:rgba(255,255,255,.58);color:#0f172a}
@media (max-width:1199px){.ida-tk-workspace{grid-template-columns:1fr;grid-template-areas:"form" "history"}.ida-tk-main,.ida-tk-history{min-height:auto}.ida-tk-list{max-height:none}.ida-tk-filter{grid-template-columns:1fr 1fr}.ida-tk-filter [data-tk-branch]{grid-column:1/-1}.ida-tk-item{grid-template-columns:92px minmax(0,1fr) 100px 38px}.ida-tk-stats{grid-template-columns:repeat(2,1fr)}}
@media (max-width:640px){.ida-ticketing,.ida-gp .ida-ticketing{padding-bottom:10px !important}.ida-tk-page-head{padding:18px;border-radius:24px;flex-direction:column}.ida-tk-head-actions{width:100%;display:grid;grid-template-columns:1fr 1fr}.ida-tk-head-actions .ida-tk-btn{padding-inline:10px}.ida-tk-stats{grid-template-columns:1fr 1fr;gap:10px}.ida-tk-stat{min-height:94px;padding:14px}.ida-tk-stat strong{font-size:24px}.ida-tk-workspace{gap:12px}.ida-tk-main,.ida-tk-history{border-radius:24px;padding:14px}.ida-tk-filter{grid-template-columns:1fr}.ida-tk-item{grid-template-columns:1fr;gap:8px;padding:13px}.ida-tk-item__uid,.ida-tk-item__date{text-align:right}.ida-tk-item__more{display:none}.ida-tk-badge{justify-content:flex-start;min-width:0;width:max-content}.ida-tk-reply{grid-template-columns:1fr}.ida-tk-msg{width:100%}.ida-tk-thread__head{flex-direction:column}.ida-tk-statusbox{justify-content:flex-start;width:100%}.ida-tk-statusbox select{width:100%}.ida-tk-priority{grid-template-columns:1fr}.ida-tk-page-head h2{font-size:22px !important}.ida-tk-page-head p{font-size:13px !important}}

/* v1.6.0: prevent iOS/Safari auto-zoom on focused form fields and style staff-created tickets */
.ida-ticketing input,
.ida-ticketing select,
.ida-ticketing textarea,
.ida-gp .ida-ticketing input,
.ida-gp .ida-ticketing select,
.ida-gp .ida-ticketing textarea{
  font-size:16px !important;
  -webkit-text-size-adjust:100% !important;
  text-size-adjust:100% !important;
}
.ida-ticketing .ida-tk-recipient small{
  display:block;
  margin-top:6px;
  color:var(--tk-muted);
  font-size:11px;
  line-height:1.8;
}
@media (min-width:768px){
  .ida-ticketing .ida-tk-filter input,
  .ida-ticketing .ida-tk-filter select,
  .ida-ticketing .ida-tk-form input,
  .ida-ticketing .ida-tk-form select,
  .ida-ticketing .ida-tk-form textarea,
  .ida-ticketing .ida-tk-reply textarea,
  .ida-ticketing .ida-tk-thread select{
    font-size:14px !important;
  }
}